FAQs

Below are some common questions from our customers. For anything else, email hello@getspottedshop.com or message us on Viber at +63 917 3100 091.

What are shipping times and costs?

Delivery is Php 150 in Metro Manila and Php 250 elsewhere in the Philippines, and free on orders over Php 2,500. Store pickup at Ayala Malls Capitol Central, Bacolod is always free. For delivery times to your area, email hello@getspottedshop.com.

What payment methods can I use?

PayPal, a credit or debit card through PayPal, or GCash. You choose at checkout. See How to Order for details.

What is your exchanges, returns and refunds policy?

Email hello@getspottedshop.com with your order number and we will help you.